AR & W Truck & Trailer Repair in Kyle, Texas

My truck would not shut off. Took truck to AR&W on a Thursday they kept the truck til the next Wednesday $2100.00 later The truck is ready . They removed a AIR VALVE off the back of my truck & put it on another ( COSTUMERS ) who paid for a NEW one. Broke my water line , said well you had a small leak. Got as hat a North Austin and lost 7 gallons of anti-freeze. Remember the truck didn't shut off. The NEW air valve they replaced was installed wrong it leaked so bad , I could not move my trailer. You can't make this stuff up. Never use AR& W . I think they should be out of Bussiness . My rate for them is LESS than a star but don't have that option.. ( DO NOT USE AR&W )

Place is horrible. Dishonest , crooks would be soft approach to describe this shop. My Hub broke on the freeway of i-10. I came to them with hoping to get in and out. They tell me " we about to close" ... its 4pm!!.they close at 6. Richard the manager says " we cant get parts till monday " , i tell the guy i really gotta be home anything we can do ? No help from them i get on phone , I dropped my trailer flew 70-80 mph to next town over. Found the hub assembly and flew as fast as i could to make it back before 6. Hub assembly takes 20 min to grease and put back on for any experienced trailer or truck shop. He wanted $180 labor $+31 for shop supplies ( greese) + tax. I argued with him asking hey look be fair its a 20 min fix , ill pay you one hour shop time. He said " nope after 6 its time and half . Plus i want $45 for looking at it and taking cap off when you left for parts. " i mean really ? Give a honest days wage for a honest pay. It took you two seconds to take cap off , your were too lazy to even call look for parts i did that myself. When i agreed to pay $180 shop time. I told him ok when you finish with hub in 20 min i want you to spend the full hour doing something else on my trailer. He declined. Said pay me $45 for 30 mins of BS and have somebody else fix it. no problem took trailer to Loves truck stop. A kind older man helped me. Gave me greese for free. Lent me some tools. Told me what to do and i fixed it myself. Easy job. God bless people like that. What goes around comes around. He seen i was desperate and low on cash. How do you jusitfy charging 45 even for taking 2 min ? You shoulda spent 28 more min checking my pressure and greese in other wheels or something. Lazy ____ks. Rip off! Drive to Loves they will treat ya fair.